The answers they need, right on your website.
Help guests plan a stay and shoppers make a choice. StayMeld answers their questions using the information you provide, right on your website.
Built for hospitality and e-commerce websites.
Hotel website chat
Is parking available?
Illustrative product preview
Illustrative hotel scene
A warm welcome, before they arrive.
Help visitors find practical answers about a stay—check-in, parking, breakfast and property details—while they explore your hotel website.
Property-specific information
Help with everyday guest questions
A standalone website chatbot
Ask Harbour House
Hotel website chat
Welcome! What would you like to know about your stay?
Is parking available?
Yes, on-site parking is available. Please ask reception for the current details before you arrive.
Parking information
Try an example question
Illustrative demo conversation — not a live hotel or store
Help them choose with confidence.
Keep help close to the purchase decision with answers to delivery, returns and product-information questions inside your store.
Store policy information
Product guidance
Help without leaving the page
Ask Atelier Goods
Online store chat
Hi! Need a quick answer before you decide?
How long is delivery?
Standard delivery usually takes 3–5 business days. You can find delivery options and more details in the delivery policy.
Delivery policy
Try an example question
Illustrative demo conversation — not a live hotel or store
Your information becomes a useful conversation.
Add your hotel details or store policies, place the chat on your website, and keep the information up to date as your business changes.
01
Add your information
Provide the property details or store policies the chat should use.
02
Place it on your website
Let visitors ask questions while browsing your hotel or store website.
03
Review and refine
Update the information as your business changes and improve weak answers.
Start with webchat. Add what you need.
Add Omnibox for connected messaging channels, or schedule AI assistance where it helps. Website chat can be used on its own, and your team can use Omnibox with or without AI.
Let’s talk about your website.
Tell us about your hotel or store. We’ll walk through how StayMeld could help answer your customers’ questions.
Focused product walkthrough
Your use cases and information sources
A realistic discussion of setup and availability