AI customer support for your online store.
Give shoppers immediate access to useful store information through an AI chatbot embedded directly in your website.
Focused on questions customers ask while they shop.
StayMeld
AIHow long does standard delivery take?
Standard delivery usually takes 3–5 business days. Express options are described in the delivery policy.
Shoppers should not have to leave the store to find a simple answer.
Questions about delivery, sizing, payment or store policies often repeat, while support teams cannot be present in every shopping session.
Questions interrupt the journey
Customers pause when important store information is difficult to find.
Support work repeats
Teams spend time answering the same policy and product-information questions.
Help is not always available
Customers browse beyond the hours when a person can respond immediately.
A useful conversation, directly inside your online store.
The StayMeld chatbot uses the store information you configure to answer common customer questions without sending shoppers to another channel.
StayMeld
AIHow long does standard delivery take?
Standard delivery usually takes 3–5 business days. Express options are described in the delivery policy.
From your business information to an embedded assistant.
A focused setup keeps the experience simple for both the store team and the customer.
Configure the chatbot
Set the assistant up for your store and customer experience.
Provide relevant information
Add the policies and business information the assistant should use.
Integrate it into the website
Embed the chatbot directly in your online storefront.
Let customers ask
Shoppers can request information while they continue browsing the store.
Make store information easier to reach.
Make reliable store information available at the moment customers need it, while giving your support team more room for complex requests.
Faster access to information
Help customers find useful answers at the moment they need them.
Less repetitive support work
Reduce the number of common questions that require a manual reply.
A clearer customer experience
Keep help available inside the website instead of breaking the shopping journey.
Greater support availability
Make configured store information accessible beyond normal team hours.
Focused on helpful store conversations.
Today, the E-commerce product focuses on the website chatbot. If your team needs order tracking, returns or inbox integrations, we can discuss those requirements separately.
Give every shopper a clearer path to an answer.
Show us how customers use your store today and explore a chatbot configured around your information.
Focused product walkthrough
Your use cases and information sources
A realistic discussion of setup and availability